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Managed Services & Outsourced Business Processes

Focusing in various supports activities which will help in reducing operational costs, ensuring maximized availability and performance of your IT investments with extended supports for either your projects or projects developed by MIT like:

Help Desk Support
On-site Support
Tech Support including application & standard package support
Remote Site Support
Desktop management including like server, desktop, laptops & printers
Network management including like routers, modems, switches & hubs
Systems & Application management
Database Management (like back-up & storage)

Any Business required IT Technology, it is essential to ensure that the availability of various services like application software, mail server, database connectivity and other office applications, is key to data integration and MIS. And, as the business grows the significance of data increases and the infrastructure on which it resides becomes very critical.

The various challenges faced by business during the growth are in the area of systems operations are:

Managing availability & performance of the systems round-the-clock
Hiring and retaining qualified resources who guarantee best-in-class services
Performance optimization & capacity planning
Standardization of technologies

We have in-depth knowledge and experience designing, deploying and integrating infrastructure management solutions. We can also set up a dedicated operations management center for you and remotely connect to your network through a secure connection. We leverage our technology capabilities and skill sets to deliver our services effectively.

Software Engineer

For any of your project development, product development, support & maintenance, web development requirements, you can take an outsourced software engineer or development team.

The most frequently raised questions to go in for outsourced resources are:

Is hard pressed in seeing that project development should outside his premises?
Is facing problems with hiring programmers/developers/project management team?
Is the internal resource, over-stretching in various other projects and have no time to take the project?
Is facing higher risks in retaining and managing the IT team internally?
Is the solution requiring expertise?

Such questions are never-ending as it is required to face new challenges regularly in today’s competitive business world. As the technology keeps changing, even the business environment needs to change with the new challenges that require organizations to do things differently to stay ahead of competitors. And, now all the businesses are driven to deliver quality with eco-cost, the outsourcing to competent service providers is inevitable to mitigate high risks and uncertainties.

For such needs, you can look on MIT as an Outsourcing Service provider with technical expertise, relevant experience and delivery fulfillment capabilities for any product development, support & maintenance, web development requirements.

Outsourced Web Designer
Outsourced Support Software Engineer
Outsourced Dedicated Software Engineer
Outsourced Dedicated Project Leader
Outsourced Development Team

Architecture Consulting

Designing a new stable software application with a scalable & robust architecture

With ever-changing technology, the business process requires a robust IT system that ensures a high level of scalability, extensibility, maintainability and portability and support. MIT believes that the key to success in such a heterogeneous environment have a developed an application which meets the business demands of today and tomorrow.

With various assignments like software application systems, software products, large scale web applications etc., MIT team has proven capability in understanding the latest technologies, eg. the Microsoft Component Object Model (COM) and .NET. With senior team members who have clocked 10 - 20 plus years in the technology industry, have successfully architected many applications across various business practices.
The team’s past experience in exclusive architecture consulting includes

Enterprise Resource Planning (ERP) for India SME’s.
- BIO-TECH
- Electric Contractors
- Small Manufacturers
- Textile Manufactures
- Textiles Wholesaler & Retailers
CRM Tools
- Order Processing System
- Quotes Processing System
e-Governance Portals
- Insurance
- RTO
- RTC
Social networking portal site
Point of Sale (POS) for retail business
and many more

We, outsource these business processes at very good economic costs, while maintaining high performance and customer satisfaction.

Hosting, Helpdesk, Tech Support Maintenance – IRDA Hyderabad:

A dedicated team supported IRDA portal developed, maintained and hosted by MIT between October 2000 and July 2009. This portal is an online insurance agent license issue and maintenance portal. This was developed in ASP with COM+ VB components and MS SQL 2000 on Microsoft Server 2000 with both Microsoft Transaction Server & Internet Information Server.

On-site & Tech Support – RTO – Goa Government:

A dedicated team supported e-RTA portal developed by MIT, maintained and hosted at GOA-NET along with Goa Electronics Ltd., from 2002 onwards. The portal is for online generation and maintenance of Driving License & Motor Vehicle Registration. This was also developed in ASP with COM+ VB components and MS SQL 2000 on Microsoft Server 2000 with both Microsoft Transaction Server & Internet Information Server.

On-site & Tech Support – KTC – Kadamaba Road Transport, Goa:

A dedicated team supported BOS ERP Application developed by MIT, maintained and hosted at KTC HO along with Goa Electronics Ltd., from 2004 onwards. The ERP is for all their various departments like FINANCE, STORES, PURCHASE, HR, REVENUE & VEHICLE MANITAINENCE This was also developed in ASP with VB components and MS SQL 2000 on Microsoft Server 2000 with Internet Information Server.