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ERP Product Implementation

We not only deliver a ERP product, but we can also provide implementation support with align the right set of professionals who come
with exceptional competencies to understand practical issues and are experienced collaborating with different clients.

With our professionals having knowledge of complete ERP product, we assure speedy implementation within budget and to give a client an edge on their competitors.

ERP Products for Small & Medium Entrepreneurs
MIT has, since inception is in various business domains application development. These applications are developed by dedicated team, who brings, together decades of experience, places great emphasis on meeting the demands of clients that wish to have the application customized to suit their business processes.
Some of these Applications will cover the entire Business Process Cycle are converted to ERP depending on the type of business. The applications developed for various domains which can further customizable or enhanced to suit the client requirements, if required.
The various domains ERP’s available are:

BIO-TECH
Contractors Manufacturing
Small Manufacturers
Textile Manufacturers, Wholesalers & Retailers

These ERP’s consists of the modules like:

Financials
Purchases & Stores
Sales & POS
Payroll
Production & Product costing

MIT also migrate the client from their existing software and functions to their ERP by taking the existing data and setting up all the processes. All the processes will be tested after migration the data and handed over to the client user.

Existing Application Enhancement, Support & Maintenance

MIT is a client-centric and relationship-based company; we would extend services to:

Support of any Visual FoxPro Applications either conversion to new DOTNET environment or maintain the application
Support of any ASP Applications either conversion to new ASPX environment or maintain the application

These maintenance and support service can cover:

User identified Bug fixing
Minor changes and feature updates
Application performance tuning
User level installation support
Product usage troubleshooting
Product documentation and support during migration to new releases

Our product implementation support services include:
ERP Product Customization

Client-defined process and workflow rules & roles
Client-defined stand-alone modules, features and functionalities
Client-specific GUI designs

ERP Product Localization

Multi-lingual support
Data input and adaptation to client required format

ERP Product Integration

Mapping the product to co-exist with other enterprise applications
Product configuration and customization
Building APIs to extend connectivity with wider applications

ERP Implementation approaches

Deputation of resources onsite
Aligning offshore resources with onsite and online remote support

ERP maintenance & support approaches

Helpdesk Support – Clear client users working queries
Tech Support – To clear any process clarifications
On-Site Support – To maintain the databases, Tech Support & Helpdesk Support at client site
Annual Maintenance - To maintain the databases also Tech Support & Helpdesk Support by visiting 2-3 times in months or as per the contract.
Per Call – Any type of maintain the database or Tech Queries or Working Queries
Remote Support – Clients locations are remote and has got internet connectivity, the maintenance of databases, any Tech Support or Working Queries are handled
Monitoring of Change Request & implementation